How to log in

Go to bitlease.com and click Log In in the top navigation bar, or go directly to bitlease.com/en/login.

Enter your registered email address and your password, then click Sign In.

If your password is not working

Passwords are case-sensitive. Make sure your caps lock is off and that you are entering the exact password you set during registration.

If you still cannot log in, click Forgot password on the login screen. You will be guided through a reset process using your registered email address.

The reset process is the same as Step 4 and Step 5 in the account creation flow:

1. Click Request Verification Code

2. Check your email for the 6-digit code

3. Enter the code, your new password, and confirm it

4. Click Set Password

If you do not receive the reset email, check your spam folder.

If you see "account not found" or "email not registered"

This means the email address you entered does not have a BitLease account. Double-check that you are using the same email address you registered with.

If you are not sure which email you used, check your inbox for a confirmation email from BitLease sent at the time of sign-up.

Staying signed in

BitLease will keep you logged in for a standard session period. If you are on a shared or public device, log out manually after each session by clicking your profile icon in the top right corner and selecting Sign Out.

For additional account security recommendations, see How to Keep Your BitLease Account Secure in the account settings section.

Need Help?

Contact BitLease Support

For assistance, reach out to BitLease Support:

• Email: support@bitlease.com

  • Subject: "Account Login Issue"

  • Include: A description of the problem, any error messages, and steps you’ve already tried.

  • Response Time: Within 24 hours.

For urgent security concerns, contact:

• Email: security@bitlease.com