Help Center/Account Settings /How to Change Your Password

How to Change Your Password

Last updated on April 13, 2026

Why This Matters

Regular password updates are a fundamental part of maintaining institutional-grade security for your digital assets. This process ensures your account remains protected against unauthorized access. Updating your credentials is a straightforward action that reinforces the safety of your digital vault. Familiarizing yourself with this process helps you manage your account securely and with confidence.

Step-by-Step Security Update

Updating your password follows a clear, structured sequence to verify your identity and protect your account.

  1. Access Security Settings: Click the profile icon located in the top right corner of your dashboard navigation bar. Select "Security" from the dropdown menu to open your account settings.

  2. Request Verification Code: On the Security page, locate the Change Password section and review your registered email address. Click the "Request verification code" button. The system will dispatch a secure code to your inbox.

  3. Enter Code and New Password: Retrieve the 6-digit verification code from your email. Type this code into the "Verification code" input field. Next, type your new secure password into both the "New password" and "Confirm new password" fields. You can click the eye icon next to the input boxes to verify the characters as you type.

  4. Finalize the Update: Click the "Update password" button. The system will apply your new credentials immediately. Your account remains secure, allowing you to continue managing your portfolio.

What to Expect

The platform uses visual cues and time limits to guide you through a safe update.

When you request a verification code, the platform displays a green "Verification code sent" status message to confirm the action was successful. The 6-digit code sent to your email expires in exactly 10 minutes. If you do not use the code within this timeframe, you must wait for the countdown timer to finish and request a new code. This strict time limit is an intentional design choice to protect your account from unauthorized changes.

Need Help?

Contact BitLease Support

For assistance with your account, reach out to BitLease Support:

  • Subject: "Password Update Issue"

  • Include: A description of the problem, any error messages, and the steps you have already tried.

  • Response Time: Within 24 hours.

For urgent security concerns, contact: